We accept all inquiries concerning SkyDesk Media Trek services or operating instructions for the applications. Please use the [Contact Us] button below to inquire.
In most cases, your inquiry will be answered via E-mail. Kindly note that inquiries via this channel are limited only to issues concerning SkyDesk Media Trek.
Customer support business hours:
9:00-17:00 JST, weekdays except during lunch hour
We will accept your E-mails 24 hours a day, 365 days a year (except during service maintenance).
Customer support business days:
Open on weekdays.
Closed on Saturdays, Sundays, and Japanese National Holidays (except summer holidays and year-end through New Year holidays).
Inquiries after business hours are processed at 9:00 a.m. JST on the next business day.