We accept all inquiries concerning SkyDesk Media Switch services or operating instructions for the applications. Please use the [Contact Us] button below to inquire.
In most cases, your inquiry will be answered via E-mail. Kindly note that inquiries via this channel are limited only to issues concerning SkyDesk Media Switch.
For general inquiries please refer to our "Frequently Asked Questions".
You may find answers to some questions that are commonly asked by our customers.
If you cannot find the information you are looking for, click the button below to contact us.
For details on SkyDesk Media Switch, click here.
Customer support business hours:
9:00-17:00 JST, weekdays except during lunch hour
We will accept your E-mails 24 hours a day, 365 days a year (except during service maintenance).
Customer support business days:
Open on weekdays.
Closed on Saturdays, Sundays, and Japanese National Holidays (except summer holidays and year-end through New Year holidays).
Inquiries after business hours are processed at 9:00 a.m. JST on the next business day.